Netflix says my zip code is wrong

While you are experiencing this error, you can either delete the title and download something else or keep the download stored on your device. Once you have returned to a country where the title is available, you will need to connect to the internet and launch the Netflix app so we can determine your new location. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.

Learn more about our use of cookies and your information. The country listed doesn't match your current location. The country listed matches your current location. Suggested Articles Billing and Payments How to download titles to watch offline How to create and edit profiles Netflix isn't working How to search and browse Netflix. Want to contact us? Call Us. Start Live Chat. If you continue to see this error, please contact us.

Go to netflix. If you still see this message, it could mean that your card has not been activated yet by the merchant. If you see a message that the code you entered cannot be used with your account, it typically indicates that you are trying to redeem a gift card on an account that is billed through Apple, or linked to a Netflix-included package.

If you currently pay through Apple and want to use a Netflix gift card, you will need to cancel your Netflix account, wait until it closes, then restart it with your gift card. If your account is linked to a Netflix-included package , you can save the gift card and use it when your account is no longer linked to a package, or you can redeem it on a different Netflix account.

The currency of the gift card must match your billing currency to be successfully redeemed. Back to Help Home. If you see an error that says Your account is on hold because of a problem with your last payment. It indicates that Netflix could not collect payment.

This could happen for several reasons: The payment method may be lacking funds. The payment method has expired or is no longer valid. Your financial institution did not approve the monthly charge. The payment information provided to Netflix. Follow the troubleshooting steps below to resolve the issue.

Update your payment method.